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Shipping & Delivery

Shipping

We at SHWET Designs offer shipping charges Rs. 500 in India for all orders and Rs.1000 for rest of the world.

Please check product description for shipping timelines. 

Exceptions:

For orders custom products do expect a delivery between 12-15 days as these are made to order. 

In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.

We only make use of reliable courier companies and/or Speed Post. SHWET Designs is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of SHWET Designs. We shall endeavor to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

In the unlikely event that delivery is not possible for any reasons outside the control of SHWET Designs, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.


We don't offer COD. Payments via Debit / Credit Cards, UPI , Netbanking is accepted.

Processing Orders

Our business hours are 11 am to 6 pm Indian Standard Time (IST) Monday through Friday. If you need to contact us outside our business hours please email our customer service department at i.shwetateli@gmail.com and we will respond as soon as possible.

Customer Service Policy

SHWET Designs is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-14 business days; in the event that an ordered item is not available, or we are unable to fulfill your order for any reason whatsoever, we will notify you within 5 business days for instructions to arrange an agreeable alternative item, a backorder or a full refund, as the case maybe.

Care Instructions

If the product is damaged or affected in any way on account of improper, reckless use, disregard of care instructions provided, we assume no liability for the damage or any shortcomings in the make or quality of the product. 

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